Life can be unpredictable, and we completely understand that. Trust us, we’ve been there! Yet, we do ask for your cooperation in making any necessary cancellations or reschedules at least 48 hours before your scheduled appointment.In the event that cancellations or reschedules are made within 48 hours of your appointment, a $50 fee will be charged. Your understanding is greatly appreciated.
No refunds are issued for products, service packages, and pre-paid treatments once they have been purchased. If circumstances prevent the use of an un-rendered, pre-paid service, you have the opportunity for a one-time exchange of the unused portion toward other services. Unopened products may be exchanged for alternative products within 7 days of the original purchase.
For safety reasons, it is imperative that no children are allowed in any treatment rooms, and they should not be left unattended in the reception area during any services. This policy is strictly enforced for the well-being and safety of all individuals. No exceptions will be made.